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Privacy Policy

Last updated: 31st May 2025

1. Who We Are

This is the privacy policy of Paul Traill – Mentor of Men. We are committed to safeguarding the privacy of our website visitors, subscribers, and clients.

This policy explains how we collect, use, and protect your personal data, and outlines your rights under the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and relevant US laws, including the California Consumer Privacy Act (CCPA) and the Children’s Online Privacy Protection Act (COPPA).

2. What Information We Collect

We may collect, store and use the following types of personal data:

  • Identity Data: Name, username, or similar identifier.

  • Contact Data: Email address, phone number, and postal address.

  • Transactional Data: Details about services you have purchased or booked.

  • Technical Data: IP address, browser type/version, time zone setting, operating system, and platform.

  • Marketing and Communications Data: Preferences in receiving marketing from us and your communication preferences.

We do not collect any special categories of personal data (such as health, race, religion, or sexual orientation) unless explicitly required for service delivery and with your consent.

We do not knowingly collect data from children under 13.

3. How We Collect Your Data

We collect data through:

  • Direct interactions (booking forms, email contact, phone calls)

  • Website interactions (contact forms, newsletter opt-ins)

  • Automated technologies (cookies and similar tools)

  • Third-party tools (e.g., PayPal, Stripe, booking systems)

4. How We Use Your Data

We only use your data when legally permitted. Most commonly, we will use your personal data:

  • To fulfill your requests (booking sessions, email updates)

  • To manage our business relationship with you

  • To improve user experience and tailor content

  • To comply with legal obligations

  • For marketing, if you have opted in

You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link or emailing us directly.

We will never sell, rent, or trade your personal data.

5. Cookies

Yes, we use cookies.

Cookies help us understand user preferences and improve the website experience. You can control cookies through your browser settings.

We may also use third-party services such as Google Analytics, Facebook Pixel, and email automation platforms that set cookies to track anonymised data.

To opt out of Google advertising cookies, visit the Network Advertising Initiative.

6. Data Sharing

We may share your data with trusted third parties who help us:

  • Provide our services (coaches, support team, website hosts)

  • Process payments (e.g., Stripe, PayPal)

  • Analyze website traffic or automate communication (e.g., Mailchimp)

All third parties are required to respect the security of your personal data and treat it in accordance with the law.

We may also disclose your data if required by law or to protect our legal rights.

7. International Transfers

Some of our third-party providers operate outside the UK or EEA (e.g., US-based platforms like Google or Zoom). In such cases, we ensure your data is protected with safeguards such as Standard Contractual Clauses (SCCs) or equivalent legal mechanisms.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data. This includes:

  • SSL encryption on our website

  • Limited access to data

  • Secure password management and two-factor authentication

We also have a breach notification procedure in place in line with UK GDPR.

9. Data Retention

We retain your data only as long as necessary to:

  • Fulfill the purposes we collected it for

  • Meet legal, tax, and regulatory requirements (typically 6 years)

After that period, your data is securely deleted or anonymised.

10. Your Legal Rights

Under the UK GDPR and CCPA, you have the right to:

  • Request access to your data

  • Request correction or deletion

  • Object to processing

  • Request restriction of processing

  • Request data portability

  • Withdraw consent at any time

To exercise any of these rights, please email: info@paultraill.com

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK, or your local US State Attorney General.

11. California Online Privacy Protection Act (CalOPPA)

In compliance with CalOPPA:

  • Users can visit our site anonymously.

  • This policy is linked from our home page.

  • Users will be notified of any privacy policy changes on this page.

  • Users can update their personal information by contacting us via email.

12. Children’s Privacy

We do not knowingly collect information from anyone under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will delete it.

13. Third-Party Links

Our website may include links to third-party sites (e.g., Stripe, Calendly, YouTube). We are not responsible for their content or privacy policies. We encourage you to review those policies when you leave our site.

14. Your Consent

By using this site, you consent to this privacy policy. If you do not agree, please do not use our services.

15. Updates to This Policy

We reserve the right to modify this policy at any time. Updates will be posted on this page with an updated “Last revised” date.

16. Contact Us

If you have questions about this privacy policy, contact:

Paul Traill
Mentor of Men
📧 info@paultraill.com
🌐 www.paultraill.com